Refund & Cancellation Policy
This policy explains cancellations and refunds for Cloackit.
Subscriptions
Plans renew automatically until cancelled. You can cancel at any time from the dashboard; your plan remains active until the end of the current paid period and does not renew thereafter.
Refunds
Plan fees are generally non-refundable once a billing period has started, because access and resources are provisioned immediately. If you believe you were charged in error, contact us within 14 days and we will review it in good faith.
Credits & wallet balance
Cloaking credits and wallet balance are consumed as you use features (for example, $5 per AI white-page generation). Consumed credits and one-off charges are non-refundable. Unused wallet balance is not redeemable for cash except where required by law.
Abuse & chargebacks
Accounts terminated for violating the Acceptable Use Policy are not eligible for refunds. Initiating a chargeback instead of contacting support may result in suspension.
Contact
Billing questions: support@cloackit.com.